Privacy Policy

Your privacy is important to us

Introduction

Welcome to Crimsondragoncasino ("Crimsondragoncasino," "we," "us," or "our"). We operate the website crimsondragoncasino.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site and use our services. Crimsondragoncasino is a social casino platform for entertainment purposes only. No real money gambling, cash-outs, or real prizes are offered. All activities involve virtual credits with no monetary value.

We are committed to protecting your privacy and handling your personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant regulations.

1. Eligibility and Age Restriction

Crimsondragoncasino is intended solely for users who are 18 years of age or older. By accessing or using our Site, you confirm that you are at least 18 years old. We do not knowingly collect or solicit personal information from individuals under 18. If we become aware that we have collected personal information from a minor, we will take steps to delete such information promptly.

2. Information We Collect

2.1 Information You Provide to Us

  • Account Registration: When you create an account, we may collect your username, email address, password, date of birth, and other information necessary to set up your profile.
  • Profile Information: You may choose to provide additional information such as your avatar, display name, or other optional profile details.
  • Communications: If you contact us for support or participate in surveys, promotions, or feedback, we may collect your contact information and any communications you send us.

2.2 Information Collected Automatically

  • Usage Data: We automatically collect information about your interactions with the Site, such as your IP address, browser type, device information, operating system, access times, pages viewed, and referring URLs.
  • Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your experience, remember your preferences, and analyze Site usage. For more details, see our Cookies Policy below.

2.3 Information from Third Parties

  • Social Media and Third-Party Accounts: If you choose to link or log in to your Crimsondragoncasino account via a third-party platform (such as Facebook or Google), we may receive certain information from that platform, such as your name, profile picture, and email address, subject to the third party’s privacy policy and your privacy settings.

3. How We Use Your Information

We use your information for the following purposes:

  • To provide, operate, and maintain the Site and our services
  • To create and manage your account
  • To personalize your experience and deliver content relevant to your interests
  • To communicate with you, including responding to your inquiries and providing customer support
  • To send you service-related notifications, updates, and promotional materials (where permitted by law and your preferences)
  • To monitor and analyze usage and trends to improve our Site and services
  • To enforce our Terms of Service and other policies
  • To detect, prevent, and address technical issues, fraud, or other illegal activities
  • To comply with legal obligations and regulatory requirements

4. Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal information based on the following legal grounds:

  • Consent: Where you have given us explicit consent to process your information for specific purposes.
  • Contractual Necessity: To provide the services you request and fulfill our contractual obligations.
  • Legal Obligation: To comply with applicable laws and regulations.
  • Legitimate Interests: To operate and improve our Site, prevent fraud, and protect our users, provided these interests are not overridden by your rights and interests.

5. How We Share Your Information

We may share your information in the following circumstances:

  • Service Providers: We engage trusted third-party vendors to perform functions and provide services to us, such as hosting, analytics, customer support, and email delivery. These providers have access to your information only as necessary to perform their functions and are contractually obligated to protect your data.
  • Legal Compliance: We may disclose your information if required to do so by law, regulation, legal process, or governmental request.
  • Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction, subject to the promises made in this Privacy Policy.
  • Protection of Rights: We may disclose your information to protect the rights, property, or safety of Crimsondragoncasino, our users, or others.
  • With Your Consent: We may share your information for other purposes with your explicit consent.

We do not sell your personal information to third parties for their own marketing purposes.

6. Cookies and Tracking Technologies

6.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help us recognize your device, remember your preferences, and improve your experience on our Site.

6.2 Types of Cookies We Use

  • Essential Cookies: Necessary for the operation of the Site and to enable core functionality.
  • Performance Cookies: Help us analyze how users interact with the Site to improve performance and user experience.
  • Functionality Cookies: Remember your preferences and choices to personalize your experience.
  • Advertising Cookies: We may use cookies to deliver relevant advertisements, though we do not serve targeted ads based on real-money gambling interests.

6.3 Managing Cookies

You can control and manage cookies through your browser settings. Please note that disabling cookies may affect the functionality of the Site.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or destruction. These measures include:

  • Encryption of data in transit and at rest where applicable
  • Access controls and authentication mechanisms
  • Regular security assessments and monitoring
  • Employee training on data protection and privacy

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to maintaining the highest standards of data protection.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When your information is no longer required, we will securely delete or anonymize it.

9. International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence, including countries that may have different data protection laws. Where required by law, we implement appropriate safeguards, such as standard contractual clauses, to ensure your information remains protected.

10. Your Rights and Choices

Depending on your location and applicable law, you may have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information, subject to certain exceptions.
  • Restriction: Request restriction of processing in certain circumstances.
  • Objection: Object to our processing of your information for certain purposes.
  • Portability: Request a copy of your information in a structured, commonly used, and machine-readable format.
  • Withdraw Consent: Where processing is based on consent, you may withdraw your consent at any time.

To exercise your rights, please contact us using the details provided in the Contact Us section below. We may need to verify your identity before processing your request.

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect, use, disclose, and sell (we do not sell your information).
  • The right to request deletion of your personal information.
  • The right to opt out of the sale of personal information (not applicable as we do not sell your data).
  • The right to non-discrimination for exercising your privacy rights.

To exercise these rights, please contact us as described below.

12. Third-Party Links and Services

Our Site may contain links to third-party websites, services, or applications that are not operated or controlled by Crimsondragoncasino. This Privacy Policy does not apply to such third-party services. We encourage you to review the privacy policies of any third-party services you interact with.

13. Children's Privacy

Our Site is not intended for children under the age of 18. We do not knowingly collect, use, or disclose personal information from individuals under 18. If you believe we have inadvertently collected such information, please contact us immediately so we can take appropriate action.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We will notify you of any material changes by posting the updated policy on this page and updating the "Effective Date" at the top of the policy. Your continued use of the Site after such changes constitutes your acceptance of the updated Privacy Policy.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

16. Additional Information for Users in the European Economic Area (EEA)

If you are located in the EEA, you have the right to lodge a complaint with your local data protection authority if you believe our processing of your personal information violates applicable law. For more information, please visit the website of your local data protection authority.

17. Effective Date

This Privacy Policy is effective as of June 1, 2024.

Thank you for choosing Crimsondragoncasino. We are dedicated to safeguarding your privacy and providing a secure, enjoyable social casino experience.

Last Updated: June 12, 2025